Quickbooks Online Customer Reviews 2025 Accounting Midmarket

The phone support is also available on Saturdays, from 6am to 3pm PST. Finally, QuickBooks offers a convenient QuickBooks Live Bookkeeping service. With this service, for $200 to $600 per month, you will be matched with a personal Certified QuickBooks Advisor and accounting expert. The Advisor will take care of your bookkeeping tasks, such as reconciling accounts, categorizing transactions, closing the books, and reviewing your financials. You can also pay for e-filing services starting at $14.99 or purchase a custom invoice template for $4.99. In addition, QuickBooks Contractor Payments is a relatively new add-on that is recommended for businesses that pay 1099 contractors.

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. QuickBooks has also recently added Intuit Assist, AI-powered automations that cover everything from expense categorization to reconciliation. For its easy-to-use interface and numerous integrations, we rate QuickBooks Online 4.6 out of 5 stars. Intuit is constantly offering discounts for QuickBooks Online, so be sure to check for any current promotions. Watch this quick video to see why we recommend QuickBooks Online.

Additional QuickBooks Online Costs

In terms of support, you can contact service representatives via email, phone, or live chat. Not to mention that you also have access to plenty of online documentation. Pricing from $22/month, Xero’s Starter plan is similar to QuickBooks’ Simple Start Subscription. However, note that Xero’s cheapest plan only allows you to send up to 20 invoices and quotes, unlike QuickBooks. Meanwhile, QuickBooks will automatically calculate your taxes and track payment due dates to minimize the risk of penalties.

This flexibility allows you to present financial information in a way that aligns with your organization’s goals and requirements. For example, not everyone has a great customer service experience, or appreciates their UI, or feels their suite of features in certain packages is worth the price, etc. And there’s really no way to know if you’ll be happy or disgruntled until you give it a shot, right? It’s easy to provide an accountant access to all your financial records.

  • However, QuickBooks Online offers phone support from 6 AM to 6 PM PST, Monday through Friday; Saturday hours are 6 AM to 3 PM PST.
  • Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews.
  • QuickBooks lets you sync all your financial accounts into one place.
  • To ensure QuickBooks tracks your project profitability, you should assign income and expense transactions to projects, and the system will calculate everything for you.
  • You can also decide if your vendor will receive payment by ACH transfer or check.

All of these applications integration with Quickbooks and it makes things easier to manage. The new online version seeems to be pushing small businesses off the software. I was willing to give the online version a try but then they started price gouging me. When I reached out to support, they were able to get me back down to $45/month but I lost key functionalities I use to run my business. I asked if they had any desktop versions they were still supporting and they told me for $2,000/year I could stay on dekstop. I was using just the basic accounting features, but as a specialty contractor, I rely on job costing.

They said I would need to keep the solution for a full year

When they began transitioning everyone to the online version, I was willing to see what the system offered. Not only was it a completely different system, but they told me I had to now pay $1,200 a year! The system works fine for general accounting but it is limited in any features beyond accounting.

  • QuickBooks Desktop Enterprise offers comprehensive customer support and includes dedicated customer specialists.
  • Join millions of self-starters in getting business resources, tips, and inspiring stories in your inbox.
  • The system can make cash flow projections 30 and 90 days in the future to help you plan ahead and stay ahead.
  • We bill on milestone, % based invoicing, and QB’s only does product invoicing.

Quality of Features

It shows historical cash flow data, so you can understand when they need to spend or save. You can see the cash balance, money in and out, right on the dashboard. I wanted to stay with my HP or PC-based Quickbooks, but I needed to share it with my accountant and my COO so I had no choice but to use the QuickBooks Online. We just couldn’t afford it as a small organization with virtually no extra spending cash. There’s too many duplications of invoices within the system which causes a major accounting issue. QuickBooks is more user friendly than sage but that comes at a comprimise.

Cost Revenue Tracking

The service cost starts at $15/month for up to 20 contractors. While there is no free trial, QuickBooks Online does offer a free demo for customers to test-drive the platform with pre-filled data. Another way to access the accounting tasks is through the menu on the left-hand side. Due to its flexibility, depth, and extensibility, Inuit QuickBooks remains a golden standard for small business accounting tools. Among other versions of QuickBooks, QuickBooks Online deserves special attention as an accounting platform hosted fully and completely online. In this QuickBooks Online Review, we are going to explore this popular software and discuss how it can benefit your business.

We tried the Online version and it was horrible

As church leaders ourselves, we know how critical and difficult it is to make quickbooks online review the right decision when selecting software. The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. The recent addition of e-commerce features makes the software a good fit for e-commerce retailers.

Xero, on the other hand, is much easier on the wallet — its basic plan (Early) costs just $20 per month. The Simple Start plan doesn’t include this kind of access, which is why you’ll want to carefully consider your business needs before choosing a plan. If you want better customer support or potentially lower pricing, Xero or FreshBooks may be a better fit.

quickbooks online review

NetSuite offers an extensive number of integrated features, including finance management, encompassing general ledger, accounts payable, accounts receivable, and revenue recognition. You also get access to advanced inventory management and multilocation tracking. NetSuite’s integrated CRM module handles sales, marketing, and service.

The mobile apps rank highly with Android users (3.9/5 stars) and iOS users (4.7/5 stars). Today’s leading accounting platforms offer standard security features such as data encryption, secure credential tokenization and more. While human error will always play some role in security breaches, you can be confident in your accounting platform when it comes to keeping your information safe. QuickBooks Online also shines when it comes to report generation, outperforming many competitors. The software boasts multiple built-in reports, including aged receivables reports, general ledger reports, profit-and-loss statements, trial balance reports and balance sheets.

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